Smart Fulfilment Portal

Save time and money with the UK’s first real-time logistics and fulfilment portal

Our smart fulfilment portal takes the complexity out of managing your ecommerce fulfilment & gives you and your partners more visibility and control over deliveries than ever before.

We provide you with real-time tracking and collaboration, automatic updates and powerful reporting down to pallet and container level. Our portal improves your productivity, lowers your inventory costs as well as provides you with the resilience to handle unexpected events and ensure your cargoes are delivered on time.

Real-time tracking

Our smart fulfilment portal delivers real-time visual tracking at a container level. Position data is collected from a vessel’s Automatic Identification System transponder (AIS) and downloaded to our smart fulfilment portal from satellites in low-orbit. This is matched with ship or plane manifests so you can track individual containers or pallets on the vessel actually carrying your cargo – not the vessel that the operator says it was originally booked on. This real-time tracking of vessels and individual containers is a first for a UK forwarder.

Real-time collaboration

The smart fulfilment portal automatically notifies you  when, for instance, there is a shipment update or clearance documentation is required. This reduces delays in actioning issues and keeping everyone informed. Controlled access can be granted your staff and logistics partners ensuring that everyone can act on real time information.

Accurate forecasts of ETA

Accurate and independent forecasts of ETA are automatically sent to our smart fulfilment portal, which if different from the current ETA generate alerts. We can do this because the portal accesses a big-data analysis of 8 years of data from all ships supplying tens of millions of shipping tracks. The analysis provides much more accurate route trajectory and ETA for a particular ship than that provided by the shipping line, so we can project your ship’s route from its true trajectory and its current speed, from which an accurate ETA can be estimated.

Delivery timeline

Intuitive graphical displays of the delivery timeline for each container can be generated for each segment of any container’s journey by road, rail and ocean, giving much greater visibility on goods in transit.

Urgent shipments

You can highlight any consignment that is urgent so that we know to go the extra mile to ensure that carriers expedite your delivery.

Delivery scheduler

Once a delivery has arrived and cleared customs, the smart fulfilment portal notifies us to arrange onward delivery to its final destination. We are able to schedule immediately its delivery and inform your logistics partner.


The above and many other features of the smart fulfilment portal are summarised in your personal dashboard where unread notifications and alerts are highlighted for your immediate attention. This expedites timely actions and minimises any supply chain disruptions.

Purchase order management

Our purchase order management app aggregates your supply chain data on the smart fulfilment portal. This provides you with full visibility and exception management of all purchase orders and the ability to create and manage shipments.

Powerful reporting

We include a comprehensive range of search and reporting options which can help identify source of delays & actionable improvements, as well as benchmark the performance of your logistics partners.

Demonstration Account

Get hands on with the features of our smart fulfilment portal by opening a personalised demonstration account to experience the benefits of our real-time tracking and collaboration, automatic updates and powerful reporting. Contact Us to request your demonstration account login and user manual. One of our smart fulfilment portal experts will contact you. They will explain how you set up and what you can expect from the 3 week demonstration, and be your guide if you need help on using all its powerful features.


Fulfilment Logistics Services Ltd
Unit 13, Bentalls Business Park, Bentalls, Basildon, Essex. SS14 3BN.

Unit 1, Apollo Business Park, Paycocke Road, Basildon, Essex. SS14 3NW.

T: +44 (0)1268 705050

Delivering your goods from factory to Amazon/eCommerce warehouses in UK and EU, and last mile fulfilment to end customer. Dealing with VAT registration, reclaim and fiscal representation.

Contact Details

T: +44 (0)1268 705050

Fulfilment Logistics Services
Tax Fulfilment Services

Address Details

Fulfilment Logistics Services Ltd
Unit 13, Bentalls Business Park, Bentalls, Basildon, Essex. SS14 3BN.

Unit 1, Apollo Business Park, Paycocke Road,
Basildon, Essex. SS14 3NW.